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Privacy Policy

Effective Date: September 19, 2026

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Marks Media is operated by Marks Enterprises LLC, a Virginia limited liability company, under its registered assumed name "Marks Media" ("Marks Media," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.themarksmedia.com, submit a form, communicate with us, or use our services.

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1. Information We Collect

We may collect information that you voluntarily provide, including your name, email address, telephone number, business name, website address, and details about your business, marketing needs, goals, or services requested. This also includes appointment and consultation information, messages, form responses, and other communications you send to us, and your SMS and email communication preferences.

We may also automatically collect certain technical data, including your IP address, browser and device information, pages visited, referring website, approximate location, website interactions, and cookie and analytics information.

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2. How We Use Information

We may use collected information to: Provide requested resources, consultations, and services; Respond to questions and service inquiries; Schedule and manage appointments; Communicate about current or requested services; Send service updates and other informational communications; Send marketing and promotional communications when the recipient has provided the required consent; Operate, maintain, analyze, and improve our website and services; Personalize the website and customer experience; Prevent fraud, abuse, and security incidents; Maintain business records; Comply with applicable laws and legal obligations.

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3. SMS Communications and Consent

When you provide your telephone number through our website, providing that number alone does not constitute consent to receive marketing text messages. You may separately and voluntarily agree to receive recurring SMS messages from Marks Media by selecting an optional, unchecked SMS consent checkbox on the applicable website form. Depending on the consent you provide, messages may include requested resources, service updates, appointment-related communications, marketing tips, special offers, promotions, and consultation follow-ups. Message frequency varies. Message and data rates may apply. You may reply STOP at any time to unsubscribe from SMS messages or reply HELP for assistance. Consent to receive marketing SMS messages is not a condition of purchasing services or submitting a general inquiry. We maintain records of SMS consent when reasonably necessary to document and manage communication preferences.

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4. SMS Information and No-Sharing Policy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties. We do not sell, rent, trade, transfer, or otherwise disclose telephone numbers, SMS opt-in information, or SMS consent records to third parties or affiliates for their independent marketing or promotional use. Information may be processed by service providers solely as necessary to operate our communications infrastructure and deliver messages on our behalf.

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5. Email Communications

If you subscribe to email communications or request information from us, we may send service-related or promotional emails consistent with the preferences and consent you provide. You may unsubscribe from promotional emails by using the unsubscribe link included in the message. Unsubscribing from promotional emails may not prevent necessary administrative or service-related communications.

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6. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to:

  • Keep the website functioning properly

  • Understand website traffic and visitor behavior

  • Measure advertising and marketing performance

  • Remember visitor preferences

  • Improve website content and user experience

  • Detect technical or security issues

You may control cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain website features.

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7. How We Share Information

We may disclose information to service providers that help us operate our business, such as website-hosting, customer-relationship-management, scheduling, analytics, payment-processing, advertising, and communication providers. These service providers may access information only as reasonably necessary to perform services on our behalf and are expected to handle information appropriately.

We may also disclose information:

  • When required by law, regulation, subpoena, court order, or other legal process

  • To protect the rights, property, safety, or security of Marks Media, our customers, or others

  • To investigate suspected fraud, abuse, or unlawful activity

  • In connection with a merger, acquisition, financing, sale, or transfer of some or all business assets

The SMS restrictions stated in Section 4 apply notwithstanding anything else in this section. SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

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8. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

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9. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide services and respond to requests

  • Maintain customer and business records

  • Manage communication preferences

  • Document consent and opt-out requests

  • Resolve disputes

  • Enforce agreements

  • Comply with applicable legal, tax, accounting, and regulatory obligations

Information that is no longer reasonably necessary may be deleted, anonymized, or securely retained as required by law.

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10. Your Choices and Rights

Depending on your location and applicable law, you may request to:

  • Access the personal information we maintain about you

  • Correct inaccurate or incomplete information

  • Delete certain personal information

  • Update your communication preferences

  • Opt out of promotional emails

  • Withdraw SMS consent by replying STOP

  • Ask questions about how your information is collected or used

We may need to verify your identity before completing certain requests. Some information may be retained when required by law or for legitimate business purposes, including fraud prevention, recordkeeping, and documenting consent or opt-out requests.

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11. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We do not control and are not responsible for the privacy, security, or content practices of those third parties. You should review the privacy policies of third-party services before providing them with personal information.

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12. Children's Privacy

Our website and services are intended for business owners and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13, we will take reasonable steps to delete it.

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13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal obligations. The updated version will be posted on this page with a revised effective date.

Continued use of the website after an updated policy is posted means the revised policy will apply to information collected after its effective date.

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14. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or need assistance with your communication preferences, contact Marks Media through the contact form available at: https://www.themarksmedia.com

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Contact

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Phone: 571-716-4544
Email: info@themarksmedia.com
Hours: Mon – Sun : 8am – 8pm EST

© 2026 Marks Enterprises LLC, d/b/a Marks Media. All rights reserved.

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